Effective Date: July 1, 2026
Company: Brandster Print (Brandster LLC)
Website: https://www.brandsterprint.com/
Welcome to Brandster Print. These Terms and Conditions govern your access to and use of our website and printing services. By using our website, requesting a quotation, placing an order, or using any of our services, you agree to comply with these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
1. About Brandster Print
Brandster Print provides professional printing, corporate branding, signage, packaging, promotional products, office branding, and related design services across Dubai and the UAE.
2. Quotations
All quotations provided by Brandster Print are:
- Based on the information supplied by the customer.
- Valid for the period stated in the quotation unless otherwise specified.
- Subject to change if project requirements, quantities, specifications, artwork, or materials change.
A quotation does not constitute a confirmed order until accepted by both parties.
3. Orders
Once an order has been confirmed:
- The customer agrees that all submitted information is accurate.
- Production begins only after artwork approval (where applicable) and any required advance payment has been received.
- Any modifications requested after production has started may result in additional charges and revised delivery timelines.
4. Artwork & Design Approval
Customers are responsible for reviewing all artwork before approving it for production.
This includes checking:
- Spelling
- Grammar
- Contact information
- Measurements
- Colours
- Images
- Layout
- QR Codes
- Other design elements
Once final approval has been provided, Brandster Print is not responsible for errors that were approved by the customer.
5. Colour Variations
While we use professional printing equipment and colour management processes, colours displayed on digital screens may differ from printed materials.
Minor colour variations between:
- Screen and print
- Digital and offset printing
- Different print batches
are considered normal and do not constitute defects.
6. Printing Tolerances
Due to the nature of commercial printing, slight variations may occur in:
- Colour
- Cutting
- Folding
- Trimming
- Positioning
- Lamination
- Finishing
- Material texture
These are industry-standard tolerances and are not considered manufacturing defects.
7. Customer-Supplied Files
Customers are responsible for providing:
- Print-ready artwork
- Correct file sizes
- Proper bleed and margins
- High-resolution images
- Embedded fonts where necessary
Brandster Print may identify obvious issues during pre-production, but we are not responsible for hidden errors contained within customer-supplied files.
8. Intellectual Property
Customers confirm they own or have permission to use any:
- Logos
- Images
- Artwork
- Fonts
- Designs
- Trademarks
- Copyrighted materials
submitted for printing.
Brandster Print accepts no liability for intellectual property infringement resulting from customer-provided content.
9. Pricing & Payments
Unless otherwise agreed:
- Prices are quoted in AED.
- Applicable taxes may be added where required.
- Full or partial advance payment may be required before production.
- Remaining balances must be paid according to the agreed payment terms.
Late payments may delay production or delivery.
10. Production & Delivery
Estimated production and delivery times are provided in good faith.
Delivery schedules may be affected by:
- Artwork revisions
- Material availability
- Customer approval delays
- Courier delays
- Public holidays
- Events beyond our reasonable control
Brandster Print will make every reasonable effort to meet agreed deadlines but cannot guarantee delivery dates under all circumstances.
11. Delivery
Risk transfers to the customer once products have been delivered to the specified address or collected from our premises.
Customers should inspect deliveries promptly and notify us of any issues within a reasonable period.
12. Cancellations
Orders cancelled after production has commenced may incur charges covering:
- Design work completed
- Materials ordered
- Printing already completed
- Labour costs
- Administrative expenses
Custom printed products cannot normally be cancelled once production has begun.
13. Returns & Refunds
Because most products are custom-made, returns are generally not accepted.
Refunds or replacements may be considered only where:
- Incorrect products were supplied.
- Products contain manufacturing defects.
- Products significantly differ from approved specifications.
Claims must be reported as soon as reasonably possible after delivery.
14. Limitation of Liability
To the maximum extent permitted by law, Brandster Print shall not be liable for:
- Indirect damages
- Consequential losses
- Loss of profits
- Business interruption
- Reputation damage
- Third-party claims arising from customer-provided content
Our total liability shall not exceed the value of the order giving rise to the claim.
15. Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Introduce viruses or malicious software.
- Copy or reproduce website content without permission.
- Interfere with website operation or security.
We reserve the right to suspend access where misuse is detected.
16. Third-Party Links
Our website may contain links to third-party websites for convenience.
Brandster Print does not control these websites and is not responsible for their content, services, or privacy practices.
17. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
18. Force Majeure
Brandster Print shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- Government actions
- Labour disputes
- Transportation disruptions
- Internet or power failures
- Pandemic-related restrictions
19. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Any revisions will be published on this page with an updated Effective Date.
Continued use of our website or services constitutes acceptance of the updated Terms.
20. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.
21. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Brandster Print
Address:
Mazaya Business Avenue-BB2, JLT, Dubai, United Arab Emirates
Email:
sales@brandsterlab.com
Phone:
+971 50 840 8289
Website:
https://www.brandsterprint.com